Privacy Policy
✅ 1. Accurate Product Representation
Policy:
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All product images, descriptions, and claims must accurately represent the clothing item.
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No deceptive visuals (e.g., showing premium quality and delivering subpar materials).
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Clearly display product sizing charts and materials.
Why it matters: Helps reduce returns and complaints, and keeps you compliant with ad platforms like Meta and Google.
✅ 2. Transparent Pricing and Promotions
Policy:
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Display the full price, including any additional fees (like shipping, if applicable).
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Discounts must be genuine. For example, do not inflate the original price to make the discount look bigger.
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Include start and end dates for promotions.
Why it matters: Platforms like Google Shopping and Facebook enforce strict rules on pricing transparency.
✅ 3. Returns & Refunds Policy
Policy:
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Clearly communicate return eligibility (e.g., within 14/30 days, unworn items only).
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Outline the refund process (refund to original payment, store credit, etc.).
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Include info about who pays for return shipping.
Why it matters: This reduces disputes and is often required in ad reviews and customer protection laws.
✅ 4. Shipping Policy
Policy:
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Be clear about shipping timelines (especially if using dropshipping or international fulfillment).
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State estimated delivery times by country/region.
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Mention any shipping fees, taxes, or customs responsibilities.
Why it matters: Vague shipping details are a common cause for ad disapproval and customer complaints.
✅ 5. Privacy and Data Collection Policy
Policy:
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Disclose what customer data is collected (email, cookies, purchase data).
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Provide a link to a privacy policy in the footer and checkout page.
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Mention how data is used in marketing/remarketing (compliant with GDPR, CCPA).
Why it matters: Required for running ads with platforms like Google Ads, Meta Ads, and email marketing tools.
✅ 6. Content Compliance
Policy:
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Avoid prohibited content in your ads: no nudity, hate speech, misleading before-after photos, or unrealistic body transformations.
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Models should reflect diversity and avoid promoting unhealthy body images.
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Avoid making false health or appearance claims (e.g., “this shirt will make you look 10 lbs thinner”).
Why it matters: Prevents ad rejections and ensures your brand is inclusive and ethical.
✅ 7. Payment Security & Checkout Info
Policy:
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Display trust badges (SSL secure checkout, payment methods accepted).
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Ensure secure checkout via Shopify's built-in SSL.
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Disclose third-party payment processors if used (e.g., Klarna, Afterpay).
Why it matters: Builds trust and helps with ad approvals, especially on Google.
✅ 8. Influencer & User-Generated Content (UGC)
Policy:
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Get explicit consent before using customer photos in ads.
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Influencers must disclose paid partnerships (“#ad” or “Sponsored”).
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Ensure UGC doesn't include false claims or misrepresentations.
Why it matters: Compliance with FTC guidelines and platform policies.
✅ 9. Compliance with Platform Ad Policies
Policy:
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Follow the ad guidelines of each platform you use (Meta, TikTok, Google, etc.).
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Regularly review changes to those ad policies.
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Use disclaimers when required (e.g., “Results may vary” for fitness or shaping products).
Why it matters: Prevents account bans or ad rejections.
📋 Template: Add This to Your Shopify Policies Page
You can include this language in your Shopify store’s footer under a "Policies" or "Legal" section. You can also use Shopify’s built-in Legal Settings to auto-generate Return, Privacy, Shipping, and Terms policies.